1. Eligibility for Returns

You may return an item within 7 days of receiving it if:

• You received the wrong item, size, or color.
• The product is damaged or defective on arrival.
• The item is unworn, unused, and in its original packaging.

2. Items Not Eligible for Return

• Worn, washed, or altered products.
• Items returned without original packaging.
• Clearance or final sale items unless defective.
• Custom or bulk orders (unless faulty).

3. How to Request a Return

To request a return or exchange, please:

1. Contact our support team within 7 days of delivery:
   📧 [Insert Email] | 📞 [Insert Phone Number]
2. Provide your order number, a brief description of the issue, and photos if applicable.
3. Wait for return approval and further instructions before sending the item back.

4. Return Shipping

• Customers are responsible for return shipping costs unless the error was from our side.
• We recommend using a trackable courier service.

5. Refunds & Exchanges

• Once we receive and inspect the returned item, we'll notify you of the approval status.
• Approved returns will be refunded within 5–7 business days to your original payment method.
• For exchanges, we will ship the replacement item once the returned product is received and confirmed.

6. Questions or Help?

If you need assistance at any point, feel free to reach out to us:
📧 [info@zabhary.com | 📞 +234 803 466 5519

Thank you for choosing Zabhary Global — where every step matters.